About ConsultPro

Pioneering structured consultation processes that deliver measurable results

ConsultPro team in modern office environment

Founded in 2012, ConsultPro emerged from a vision to transform how consultations are conducted across industries. Our founders, Dr. Eleanor Haverford and Richard Matthews, recognized a critical gap in the consultation market – while many firms offered expert advice, few provided a clear, structured process that clients could understand and trust.

Beginning with just a small team of five consultants in a modest office space, we developed our signature step-by-step consultation methodology, which quickly gained recognition for its effectiveness and transparency. What started as a boutique firm specializing in business strategy has evolved into a comprehensive consultation practice serving clients across financial planning, legal services, and career development sectors.

Today, ConsultPro has grown to a team of 38 experts across three locations, maintaining our commitment to methodical, client-centered consultation processes that demystify expert guidance and empower clients to make informed decisions.

Our Mission & Values

Our Mission

ConsultPro exists to transform complex problems into clear, actionable solutions through structured consultation processes that respect clients' time and intelligence. We believe expertise is most valuable when it's accessible and implementable.

We strive to set the industry standard for consultation methodology, continuously refining our approach based on research, client feedback, and evolving best practices. Our mission extends beyond individual client success to advancing the entire field of professional consultation.

Our Core Values

Methodical Excellence: We believe in systematic approaches that leave nothing to chance.
Radical Transparency: Our processes are explicit, allowing clients to understand exactly what to expect.
Empathetic Expertise: Technical knowledge must be balanced with genuine understanding of client needs.
Continuous Improvement: We constantly refine our methods based on feedback and research.
Measurable Impact: We define success by the tangible results our clients achieve.

Our Expert Team

Meet the experienced professionals behind our consultation process

Dr. Eleanor Haverford

Founder & Chief Methodology Officer

With a Ph.D. in Organizational Psychology and 20+ years of consulting experience, Eleanor developed ConsultPro's signature step-by-step methodology. She leads our research initiatives and ensures continuous refinement of our consultation processes.

Richard Matthews

Co-Founder & CEO

Former strategy consultant with an MBA from Wharton, Richard oversees ConsultPro's operations and strategic direction. His focus on scalable quality has enabled our growth while maintaining methodological consistency across all consultation types.

Dr. Amara Patel

Director of Client Experience

With a background in behavioral economics and 15 years in consulting, Amara ensures our methodology translates into exceptional client experiences. She leads our consultant training program and client feedback systems.

Marcus Chen

Head of Research & Innovation

Holding a Master's in Data Science and extensive experience in consultation analytics, Marcus leads our research department, analyzing consultation effectiveness and developing new methodological improvements based on data-driven insights.

Our Achievements

Key milestones that demonstrate our commitment to excellence

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Industry Recognition

Received the Consultation Excellence Award for three consecutive years (2020-2022) from the International Association of Professional Consultants.

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Client Success Rate

92% of our clients report significant improvements in their situations following our structured consultation process, compared to the industry average of 68%.

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Research Impact

Published 17 peer-reviewed papers on consultation methodology, with our frameworks now adopted by 5 major universities in their professional development programs.

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Growth Milestone

Expanded from a single-location firm to three strategic offices while maintaining a consistent 97% client satisfaction rating throughout our growth.

Client Testimonials

Hear from those who've experienced our consultation process

"What distinguishes ConsultPro is their remarkable ability to break down complex challenges into manageable steps. Their consultation process was transparent from the start, which built immediate trust. The solutions were practical and tailored to our specific situation, not generic recommendations. Six months after implementation, we've seen a 34% increase in operational efficiency."

Katherine Wilson

Financial Director, Nexus Technologies

"As a small business owner, I was skeptical about the value of professional consultation. ConsultPro completely changed my perspective. Their step-by-step approach ensured I understood exactly what was happening at each stage. They didn't just provide advice – they guided me through a transformative process that resulted in actionable strategies I could immediately implement. The ROI has been remarkable."

James Donovan

Owner, Artisan Craft Brewery

"In the healthcare sector, we face uniquely complex challenges that require both technical expertise and human understanding. ConsultPro excels at both. Their consultation process was meticulous and adaptable to our specialized needs. What impressed me most was how they transformed abstract recommendations into concrete implementation plans with clear metrics. They've become an invaluable strategic partner for our organization."

Dr. Sophia Mendez

Chief Operations Officer, Metropolitan Health Network